Irrespective of the type of your call center, you must have a robust and reliable billing system that charges your customers in a casual way but takes into consideration several parameters such as the type of service, time of call, call duration, caller number and dial up number for the purpose of invoicing. With years of experience in working with best in breed technologies, ASE offers automated and intuitive billing system solutions that integrate invoicing into your central administrative and operational frameworks.
While offering our billing system services, we also help our clients to face the challenges of:
- Delayed billing
- Scheduling of invoice creation process and making a re run of the billing
- Wrong entries made in master data that require re invoicing the customers
- Performance and scalability of existing invoicing systems
- Unstable systems that cause delays in billing and make our clients lose business o incur financial losses.
- Erroneous invoicing that reflects a poor quality of service and displeases customers
- Need of a fool proof and error free billing system software, concept and development
How We Help
At ASE, we are committed to providing you with a reliable and stable billing system that not only modernizes your invoicing processes but also helps you to maintain system efficiency by detecting and solving technical errors at any time. As part of our billing system solutions for call centers in Saudi Arabia, we provide:
- A robust billing structure by incorporating CDR import interfaces, which function with CDR formats of any telephone system or provider and charges the quality as well as the quantity of a service
- Innovative communication modules that integrate mobile, internet and leased line services and can be easily consolidated and invoiced in differentiated way
- Impeccable integration of configurable and extensive interfaces into existing billing infrastructure
- Complete billing system software architecture, database design, hardware updates and other IT components to increase the scalability and performance of your billing system
The ASE Advantage
ASE has a pool of experienced It experts and technicians who can help you at all stages of deployment, management and maintenance of billing systems. From ensuring that the drivers interact with each other seamlessly and configuring varied interfaces to dispatching new via online updates – we truly help to streamline your call center invoicing process. Our billing systems help you to enjoy the benefits of flexible rating, billing of connection time, convergent billing, independent billing of telephony services, billing of traffic, resources and content, centralized and systematic data distribution and call center performance optimization. Our superior service quality together with our economical pricing makes us one of the leading suppliers of billing systems for call centers.
Contact ASE today to discuss your requirements of call center billing systems in Saudi Arabia.
